Let’s get to work – “Productivity Hero” as an original design concept of a gamified task management system

Abstract

This dissertation investigates whether and how employee productivity and performance can be sustainably increased through the use of gamified task management systems based on ICT, digitally supported motivation concepts and gamification. On the one hand, work-related and individual factors that can influence the productivity and performance of employees in the workplace are being researched (particularly with regard to the effectiveness of factors such as ICT, gamification and employee motivation). On the other hand, practical and useful recommendations are developed for both managers and employees, with the help of which employee productivity and performance in the production and service sector can be sustainably increased and task management in today's organisations can be supported without cutting staff or neglecting basic employee needs.