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  4. Ein Referenz-Prozessmodell für das Beziehungsmanagement von Nonprofit-Organisationen
 
Zitierlink URN
https://nbn-resolving.de/urn:nbn:de:gbv:46-00104898-10

Ein Referenz-Prozessmodell für das Beziehungsmanagement von Nonprofit-Organisationen

Veröffentlichungsdatum
2015-12-07
Autoren
Neumann, André  
Betreuer
Schmidt, Rainer  
Gutachter
Kreowski, Hans-Jörg  
Zusammenfassung
The management of relationship to sponsors is essential for most nonprofit organizations. Therefore a number of business processes are necessary but yet there is no reference process model. While developing such a reference process model it soon became clear that the design methods for reference models which were found in literature are only limited suitable to take into consideration for the specific characteristics of nonprofit organizations. This article, based on a life-cycle model of sponsor relationship, creates a reference process model for nonprofit organizations. Furthermore, the evaluation of this model is described in a field study with several nonprofit organizations.
Schlagwörter
Reference model

; 

process model

; 

business process

; 

relationship management

; 

non-profit organization

; 

non-governmental organization

; 

NGO
Institution
Universität Bremen  
Fachbereich
Fachbereich 03: Mathematik/Informatik (FB 03)  
Dokumenttyp
Dissertation
Zweitveröffentlichung
Nein
Sprache
Deutsch
Dateien
Lade...
Vorschaubild
Name

00104898-1.pdf

Size

5.34 MB

Format

Adobe PDF

Checksum

(MD5):08a7937a6f26a4c200e8bcb3cd4cfb52

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