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Interaktionen mit dem "schlauen Spiegel": Zur nutzerorientierten Konzeption und Gestaltung von Onlineberatungsschnittstellen
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Other Titles: | Talking to the "magic mirror": User-oriented design of applications for online counselling | Authors: | Hecht, Maike | Supervisor: | Maaß, Susanne | 1. Expert: | Maaß, Susanne | 2. Expert: | Schelhowe, Heidi | Abstract: | What is counselling and what is required of an application that supports this kind of work? This dissertation uses three approaches of the field of human-computer interaction in order to answer this question and demonstrates innovative ways of applying the internet in counselling. It offers a new, holistic concept of counselling as a double embedded interactive service and introduces different supportive materials for the user-oriented design process: a questionnaire, a reference model and a collection of design patterns. It furthermore demonstrates innovative ideas for the design of applications for online counselling. |
Keywords: | online counselling, socio-technical systems design, computer supported cooperative work, user-oriented design, participatory design | Issue Date: | 13-Dec-2012 | Type: | Dissertation | URN: | urn:nbn:de:gbv:46-00102918-10 | Institution: | Universität Bremen | Faculty: | FB3 Mathematik/Informatik |
Appears in Collections: | Dissertationen |
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