Trust in news on social media
Date Issued
2018-09-29
Author(s)
Abstract
This paper investigates trust in news on a social media platform. The paper is motivated by the finding that social media is the primary news source for a large group of people, especially young adults. Considering the challenges posed by online misinformation and fake news, an understanding of how users quantify trust in news and what factors influence this trust is needed. In a study with 108 participants, German high-school students provided trust ratings for online news including quality media and fake news. The study shows that users can quantify their trust in news items and that these trust ratings correspond to rankings of the sources by experts. The paper finds that psychometric scales that measure interpersonal trust are predictive of a user's mean trust rating across different news items. We show how this can be used to provide interventions for those prone to false trust and false distrust.
Subjects
news
;
social media
;
trust
;
misinformation
;
fake news
Publisher
Association for Computing Machinery
Institution
Type
conference paper
Journal/Edited collection
NordiCHI '18: Proceedings of the 10th Nordic Conference on Human-Computer Interaction
Start page
137
End page
147
Secondary publication
Yes
Document version
Postprint
License
Alle Rechte vorbehalten
Language
English
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Heuer_Breiter_Trust in news on social media_2018_accepted-version.pdf
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Format
Adobe PDF
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